PRIVACY
POLICY.

01Who we are

All The Way Up Framing & Contracting is a residential and commercial building contractor serving Southern Ontario. For questions about this policy or your personal information, email privacy@allthewayupbuilds.ca. For anything else, reach us at contact@allthewayupbuilds.ca or 416.529.1852.

02What we collect

We only collect what you choose to send us, plus the minimum technical information needed to run the site:

• Quote requests: your name, email, phone number (optional), project location, property type, project type, timing and your message.
• Job applications: your name, email, phone number, where you live, the role you’re interested in, your experience, tickets and licences, and your message.
• Emails you send to our addresses, including any attachments.
• Spam protection: our forms use Google reCAPTCHA, which looks at technical signals such as your IP address and browser to tell people from bots.
• Website delivery: our hosting provider processes your IP address and basic request information to send you the pages you ask for.

We do not use analytics, advertising or tracking cookies, and we don’t build visitor profiles. The site remembers your light or dark theme choice in your own browser; that setting is never sent to us.

03How we use it

• To reply to your enquiry, visit your site, prepare a quote and schedule work.
• To assess job applications and contact applicants.
• To keep the records we need for work we carry out, such as warranty, tax and permit records.
• To keep the site and its forms secure.

We do not sell, rent or trade personal information, and we won’t add you to a mailing list without asking.

04Consent

By sending a form or emailing us, you consent to us using your information as described here. You can withdraw your consent at any time by emailing privacy@allthewayupbuilds.ca, subject to any legal or contractual obligations, for example records we must keep for a job we’ve done.

05Who we share it with

We share personal information only with service providers that help us run the business, and only as needed:

• Amazon Web Services, which hosts this website, processes form submissions and delivers our email.
• Google, for reCAPTCHA spam protection. Google’s use is covered by its Privacy Policy and Terms of Service.
• Microsoft and Google, which host the inboxes where form submissions and emails are delivered.
• Licensed trades and suppliers, when they need project details to quote or carry out your job. We’ll tell you when that’s the case.

We may also disclose information where the law requires it.

06Storage outside Canada

Our service providers store and process information in the United States. While it is there, it is subject to the laws of that country and may be accessible to its courts and authorities.

07How long we keep it

• Enquiries, job applications and project correspondence: for as long as we need them for the purpose you sent them, and for any warranty, tax or legal requirements that apply.
• Emails received at our website addresses are also kept in an automatic archive for 90 days, then deleted.

08How we protect it

The site is served only over encrypted connections (HTTPS), stored information is encrypted, and access is limited to the people who need it. No system is perfectly secure, so please don’t send sensitive information such as banking details through our forms.

09Your rights

You can ask to see the personal information we hold about you, correct it, or have it deleted where we’re not required to keep it. Email privacy@allthewayupbuilds.ca and we’ll respond within 30 days. If you’re not satisfied with our answer, you can contact the Office of the Privacy Commissioner of Canada.

10Children

This website isn’t directed at children, and we don’t knowingly collect information from anyone under 16.

11Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it last changed.